Frequently Asked Questions
Everything you need to know about your Leonisa shopping experience.
How do I determine the correct size for my shapewear?
To find your perfect fit, please refer to our detailed Size Guide located on each product page. We recommend taking your current measurements of your waist and hips; if you are between sizes, we suggest choosing the larger size for optimal comfort and effectiveness.
What is your return and exchange policy?
We offer a 60-day return policy for most items. Products must be in their original condition, unworn, and with all tags attached. For hygiene reasons, certain items like panties and adhesive bras are final sale unless there is a manufacturing defect.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your garments sooner. You will receive a tracking number via email once your order has shipped.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. Additionally, we offer secure checkout options through PayPal, Apple Pay, and interest-free installment plans via Afterpay.
How should I care for my Leonisa garments to ensure they last?
To maintain the compression and elasticity of our high-tech fabrics, we recommend hand washing in cold water with a soft detergent. Avoid using bleach or fabric softeners, and always air dry your garments out of direct sunlight.
Does Leonisa ship internationally?
Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at the time of checkout. Please note that international orders may be subject to local customs duties and taxes.